{"_meta":{"name":"Help Pages","schema":"https://clarks.com/hierarchy/h-url-manager.json","hierarchy":{"parentId":"615ed962-8d1c-4e80-b0f1-55b75ea86b2c","root":false},"deliveryId":"ff1ce510-1286-4cb1-a621-13df0c202d97"},"urlSlug":"/cookies","content":[{"_meta":{"name":"Cookies Policy | HPLS","schema":"https://clarks.com/slot/s-hygiene-page-layout.json","deliveryId":"51dcd449-1d98-4670-9105-d28a82282f0f"},"seoMeta":{"robots":{"tag":"index, follow"},"pageTitle":"Our Cookie Policy | Find Out More | Clarks","pageDescription":"Learn more about how we use cookies and how they relate to your privacy online."},"mainHeading":"Cookies","slotContent":{"LeftContent":{"_meta":{"name":"Icon & CTA | Contact Us","schema":"https://clarks.com/content/c-icon-&-cta.json","deliveryId":"e6a48ca8-b908-42b0-95b0-2b5776f35372"},"CTA":{"text":"Contact us","link":{"internalLink":"en-ca/contact-us"}},"ctaTextSize":"Default","icon":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"b98fa7ad-c916-4a58-8736-faaafbb41b9c","name":"Chat@2x","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"altText":"Contact us","assetType":"static","useOriginalSize":false},"richTextAboveIconCTA":{"richText":"Contact us instead if you have an issue that needs attention"},"ctaTextColor":"rgb(0, 0, 0)","iconCTABackgroundColor":"rgb(232, 242, 251)"},"RightContent":{"pageContent":[{"_meta":{"name":"Cookies | Hygiene Page Rich Text","schema":"https://clarks.com/content/c-hygiene-page-rich-text.json","deliveryId":"63ea2770-98eb-4264-9b1c-c531b36caa76"},"hygienePageRichTextHeading":null,"hygienePageRichText":{"richText":"

This policy is to provide you with information on cookies, and how Clarks makes use of them. This cookies policy should be read with the [privacy policy.](en-ca/privacy-policy)

\n\n

The detail contained on this page is provided to ensure you are **fully aware** of the cookies we use, allowing you to make an informed choice about your continued acceptance of cookies.

\n\n

"}},{"_meta":{"name":"Spacing | 24px","schema":"https://clarks.com/content/c-bottom-spacing.json","deliveryId":"90c88dd4-cd55-4334-a707-8c18eacc40fb"},"bottomSpacing":{"mobile":"XXXXXS/2px","desktop":"S/24px"},"bgColor":"#fff"},{"_meta":{"name":"Simple Accordions | Cookies","schema":"https://clarks.com/content/c-simple-accordions.json","deliveryId":"d86c6413-5024-4717-bafe-5921088d5863"},"accordions":[{"accordionHeading":"What is a cookie?","accordionBody":[{"richText":"A **Cookie** is a small text file that a website, app, or other platform store on your device (computer, tablet, smartphone, or any other device) containing information on your browsing and use, like a tag that identifies your device. Cookies are necessary, for example, to facilitate browsing and understand how users interact with platforms so they can be improved, also they are useful for advertising according to user preferences. Cookies do not damage your computer or device.\n\n

**Data passed by cookies will never contain your name, address, telephone number or payment details. Clarks will never disclose data that directly identifies you to any third parties.**

\n\n

The use of cookies does provide advantages such as:

\n\n

a) Facilitates your navigation on the website.

\n\n

b) Provides you with access to the different services offered on the website

\n\n

c) Avoids the need for you to reconfigure predefined general settings each time you access the website.

\n\n

d) Allow us to remember whether you are logged in to the site, to remember what items you had in your shopping basket and to serve content tailored specifically for you.

"}]},{"accordionHeading":"What cookies do Clarks use?","accordionBody":[{"richText":"Cookies are essential for our Platform to function properly. They enable you to have a smooth and efficient browsing experience, ensuring that you can use our website without any interruptions.\n\n

**Strictly Necessary Cookies:**

\n\n

Necessary cookies are essential to enable you to navigate on the website and use its features.

\n\n

**Preferences / Functionality cookies**

\n\n*

**Session Cookies:** Session cookies are deleted after each visit to our site. For example, when you are browsing a Clarks’ site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser.

\n\n*

**Persistent Cookies:** remembers you for a set period of time. On your first visit to a Clarks site, you will be presented with a default view. Over time, the version of the site you see may change, as persistent cookies remember items you have previously viewed, preference changes you have made, or whether you logged into or out of your account while browsing.

\n\n

**Analytics Cookies:**

\n\n

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and are therefore anonymous. Blocking these cookies impacts our ability to create a better experience for our customers.

\n\n

**Advertising or Targeting Cookies:**

\n\n

These cookies may be set through our site by our advertising partners. Those companies may use these cookies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly and work by uniquely identifying your browser and internet device. If you block these cookies, you will experience less relevant advertising elsewhere on the internet.

\n\n

**Social Media Cookies:**

\n\n

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. However, they may also track your activity on those sites, which can create a profile of your interests. This can help with content recommendations but may also affect what you see on other websites. If you choose to block these cookies, you may not be able to use the sharing tools on this site.

\n\n

"}]},{"accordionHeading":"Consent to our use of Cookies ","accordionBody":[{"richText":"When you visit our website, you will be prompted to accept or refuse cookies (by using a so-called \"cookie banner\"). Please note that consent is not required to use cookies necessary for the website's operation.\n\n

You can choose to block the use of cookies, revoke or eliminate cookies installed on your device by configuring your browser options. Different browsers may have different ways of managing your cookie settings. To help you out, we've provided instructions for managing your cookie settings on some of the most commonly used browsers. It's important to note that browser providers may update their cookie settings at any time.

\n\n*

Explorer: [How to delete cookie files in Internet Explorer - Microsoft Support](https://support.microsoft.com/en-gb/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc)

\n\n*

Microsoft Edge: [Microsoft Edge, browsing data, and privacy - Microsoft Support](https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd)

\n\n*

Chrome: [Clear, allow & manage cookies in Chrome - Computer - Google Chrome Help](https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/answer/95647/?hl=es)

\n\n*

Firefox: [Clear cookies and site data in Firefox | Firefox Help (mozilla.org)](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#:\\~:text=Clear%20all%20cookies%2C%20site%20data%20and%20cache,-In%20the%20Menu&text=the%20menu%20button-,and%20select%20Settings.,button.)

\n\n*

Safari: [Clear cookies in Safari on Mac – Apple Support (UK)](https://support.apple.com/en-gb/guide/safari/sfri11471/mac)

\n\n* Opera: [Web preferences - Opera Help](https://help.opera.com/en/latest/web-preferences/#cookies)"}]},{"accordionHeading":"Retention Period","accordionBody":[{"richText":"The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected."}]},{"accordionHeading":"Who Uses the Information Stored on Cookies","accordionBody":[{"richText":"The information stored on our Platform's Cookies is only used by us, except those identified in section 2 as “Third-party cookies”, which are used and managed by external entities to enable us to improve our services and the user experience when browsing on our Platform. More information in the Cookies settings panel is available at all times on our Platform. For more detailed information on how we process your personal data in collaboration with third parties and on data subject to international data transfers, please read our Privacy Policy, available on our Platform, and the privacy policies/privacy settings of these third-party collaborators, available on their platforms."}]},{"accordionHeading":"Contact us","accordionBody":[{"richText":"Should you have any questions regarding our use of cookies, please do not hesitate to contact us. Please see below for contact details.\n\n

[privacy@clarks.com](mailto:privacy@clarks.com)

\n\n

We may update this policy from time to time. We recommend that you visit this page on a regular basis to get the latest information regarding the cookies we use on our website.

\n\n

Last Updated \\[06/06/2023\\]

"}]}]},{"_meta":{"name":"Hygiene Page Rich Text - Dymanic Cookies container","schema":"https://clarks.com/content/c-hygiene-page-rich-text.json","deliveryId":"6d845c98-07e5-435a-a8c4-0f9a16612372"},"hygienePageRichText":{"richText":"\n"}}]}},"textTransform":"UPPERCASE"}],"ranking":3}