{"_meta":{"schema":"https://clarks.com/hierarchy/h-url-manager.json","name":"Shipping & Delivery","deliveryId":"e4d20566-f8c4-40d8-be2f-6443b45a1131","hierarchy":{"parentId":"72663a09-3b3b-4877-8657-1afdf4ae9683","root":false}},"urlSlug":"/shipping-and-delivery","breadcrumb":{"_meta":{"schema":"https://clarks.com/hierarchy/h-breadcrumb.json","name":"Customer Service","deliveryId":"4ad71c5f-26f6-44a0-af37-fddd58d9af62","hierarchy":{"root":true}},"title":"Customer Service"},"content":[{"_meta":{"schema":"https://clarks.com/slot/s-hygiene-page-layout.json","name":"Hygiene Page Layout Slot - Shipping & Delivery","deliveryId":"6bc99475-88de-43de-99fb-3fd2454c29a2"},"seoMeta":{"robots":{"tag":"index, follow"},"pageTitle":"Shipping and Delivery Information - Clarks® Shoes Official Site","pageDescription":"Find information on shipping and delivery at Clarks. Learn about delivery options, timelines, and policies for a seamless shopping experience."},"mainHeading":"Shipping & Delivery","slotContent":{"LeftContent":{"_meta":{"schema":"https://clarks.com/content/c-hygiene-page-navigation-links.json","name":"Hygiene Page Navigation Links - ordering page","deliveryId":"d39d2312-067a-42ae-9d7b-c42470603f4b"},"displayOption":"Icon/Image with Bodytext","isSideNavigationLink":true,"hygienePageNavigationLinks":[{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"3cc9e3f2-bb99-43d9-9246-1031a1eb5136","name":"Terms","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false,"altText":"terms"},"bodyText":"Returns, Refunds & Exchanges","link":{"internalLink":"customer-service/returns"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"f1966459-b2fa-4960-b1f8-b5ccdac93fd2","name":"Location_square","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false,"altText":"track order"},"bodyText":"Track an Order","link":{"internalLink":"find-order"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"6177cb15-f5ad-48b0-9f62-4b6a2ccf72c3","name":"sizing","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Product & Sizing","link":{"internalLink":"fit-guide"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"0f41ec0b-323b-4d9b-a1e2-dee0c6214490","name":"storefront[1]","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"In-Store Ordering","link":{"internalLink":"customer-service/order-and-payment"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"f4d70f17-2ede-431b-ad89-a3ef10337825","name":"redeem@2x","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Payment, Promo & Gift Cards","link":{"internalLink":"customer-service/order-and-payment"}},{"image":{"image":{"_meta":{"schema":"http://bigcontent.io/cms/schema/v1/core#/definitions/image-link"},"id":"7f94bd8e-5138-44b4-8961-1a8407ae5843","name":"person[1]","endpoint":"clarks","defaultHost":"cdn.media.amplience.net"},"assetType":"static","useOriginalSize":false},"bodyText":"Clarks Accounts","link":{"internalLink":"customer-service/manage-account"}}]},"RightContent":{"pageContent":[{"_meta":{"schema":"https://clarks.com/content/c-bottom-spacing.json","name":"Bottom Spacing 32px","deliveryId":"48a5ad6b-7c0b-4ea8-a249-f352f4e7f08e"},"bottomSpacing":{"mobile":"S/24px","desktop":"M/32px"}},{"_meta":{"schema":"https://clarks.com/content/c-simple-accordions.json","name":"Simple Accordion - Shippinh & Delivery","deliveryId":"7aaad1a1-b4f6-480d-97a8-b1613e4a30bf"},"heading":"Shipping & Delivery Details ","accordions":[{"accordionHeading":"Home Delivery","accordionBody":[{"richText":"**Update ---- Please Note:** We're currently experiencing issues with our order tracking system.\\\nWe anticipate full service will resume on **Tuesday, September 30th**.\\\nThank you for your patience and understanding.\n\nClarks proudly offers the following home delivery options:\n\n**Ground Economy Delivery**:\n\n• $7.95 or FREE on orders of $75 or more\n\n• 7 - 10 business days\n\n**Ground Delivery:**\n\n• $8.95\n\n• 3-6 business days\n\n**2 Day Express Delivery:**\n\n• $18.00\n\n• 2 business days on orders before 2:00pm EST Monday through Friday;\n\n**Next Day Delivery:**\n\n• $26.00\n\n• 1 business day on orders placed before 2P:00pm EST Monday through Friday;\n\n**Standard Delivery:**\n\n• $20.00\n\n• 8-12 business days. Available for APO/FPO and US Territory addresses only"}],"accordionAnchorId":"delivery"},{"accordionHeading":"P.O. Boxes","accordionBody":[{"richText":"For delivery to a P.O. Box, simply select Ground Economy Delivery as your shipping method. We are unable to ship Ground, 2 Day Express, Next Day or Standard Delivery orders to a P.O. Box."}],"accordionAnchorId":"poboxes"},{"accordionHeading":"Military APO/FPO addresses","accordionBody":[{"richText":"(Shipping Fee $20.00)\n\nOrders shipped via United States Postal Service Priority Mail. Please allow additional time for delivery from the APO/FPO to the recipient. Once the package has been delivered to the APO/FPO we are unable track the shipment."}],"accordionAnchorId":"addresses"},{"accordionHeading":"U.S. Territories","accordionBody":[{"richText":"(Shipping Fee $20.00)\n\nOrders will ship to American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Marianna Islands, Palau, Puerto Rico and the Virgin Islands via United States Postal Service Priority Mail."}],"accordionAnchorId":"territories"},{"accordionHeading":"Multiple packages","accordionBody":[{"richText":"If you ordered more than one item, your order may be shipped in multiple packages. Most packages are received within 1-2 business days of each other.\\\n\\\nWe are working diligently to provide access to all of your tracking numbers within your account, however they are not available at this time."}],"accordionAnchorId":"packages"},{"accordionHeading":"Gift cards","accordionBody":[{"richText":"Physical Gift Cards will deliver in a separate shipment from any other items in your order. We are unable to ship physical Gift Cards to a PO Box at this time. Please make sure to select a physical address for delivery of physical Gift Cards or select an e-Gift card and we will email it to the recipient’s email address."}],"accordionAnchorId":"giftcards"},{"accordionHeading":"Saturday delivery","accordionBody":[{"richText":"We do not offer any Saturday delivery options at this time."}],"accordionAnchorId":"saturdaydelivery"},{"accordionHeading":"International","accordionBody":[{"richText":"We are unable to support the use of international billing or shipping addresses as we do not ship to any destination outside of the United States and its territories at this time."}],"accordionAnchorId":"international"},{"accordionHeading":"Holiday closures","accordionBody":[{"richText":"Our fulfillment center will be closed on the dates noted in the list below and will reopen on the following business day. As a result, all express delivery orders placed after 2:00pm EST on the business day prior to our fulfillment center closing dates will not ship until the following business day.\n\nFor example, if you place an order via Next Day Delivery or 2 Day Express Delivery on Friday after 2:00pm and we are closed the following Monday, your order will ship on Tuesday and will be received on Wednesday.\n\nNew Years’ Day\n\nEaster Sunday\n\nGood Friday\n\nMemorial Day\n\nIndependence Day\n\nLabor Day\n\nThanksgiving\n\nChristmas Day"}],"accordionAnchorId":"holidays"}]}]}}}],"ranking":2}