Payment, Promos & Gift Cards

Can I use a Gift Card/eGift to pay for an order online?

Can I use a payment card that's not registered in the UK?

What should I do if my payment is refused when placing an order?

Can I use my promo code/discount in store?

How do I get a refund on items purchased with a Gift Card/eGift?

Can I cancel my Gift Card/eGift?

What happens if my Gift Card/eGift has not arrived?

What happens if my Gift Card/eGift is lost, stolen or damaged?