Partner Sellers

We offer a 30-day returns policy for items purchased within the UK. To return an item, please start the process within 30 days of receiving your order by visiting our dedicated returns page on the Royal Mail Tracked Returns portal.

This policy applies only to returns within the UK. Items must be unused and in the same condition as when you received them. Please note, we cannot accept returns or exchanges on debossed or permanently personalised products.

Your refund will be processed once we receive your returned order. Please allow up to 14 days for the refund to appear in your bank account.

For more information & For help with your order, please visit Apatchy London.

We want you to be delighted with every BabaBing! product. However, if you do need to return an item, we accept returns only where goods are unused and in their original condition and packaging, so they can be resold once received back to us. We accept returns up to 14 days from purchase, and if your return meets these conditions, we will issue a full refund for the price paid for the item.

Please note that if the Raffi Travel System is returned for a refund, a small uplift and re-boxing charge will be deducted. Any refund for this product will only be processed if the item has not been used and all original packaging materials are still present. For items purchased as part of a Special Offer or Bundle, any refund will reflect the original item value minus the discount received as part of that offer.

If an item is defective, you may return it even if it has been opened, as we only accept opened returns where a fault is present. BabaBing! may request that defective items are returned at our expense for inspection and repair under the 6-month warranty period. If the item cannot be repaired, we reserve the right to replace it free of charge. This does not affect your statutory rights.

If you are returning an item because it is defective or due to an error on our part, a free return label will be included in your package. When returning an item, please ensure it is wrapped securely, use the included return label, and keep your Post Office receipt as proof of return. For defective items, please also include a full description of the fault and return the product in its original box, where possible.

For more information & For help with your order, please visit Bababing!

You can return items within 30 days of receiving your order, provided that:

• The item has not been damaged, altered, worn, stained, or marked.
• It is in a resalable condition, with tags still attached and in the original packaging.

Returns are free and can be made using Evri; A return label will be included in your parcel.

To return an item:

1. Place the item back in the original bag it came in, with the tags still attached.
2. Attach the return label to the parcel.
3. Take the parcel to your nearest Evri drop-off point.

We will process your return once it has been delivered back to our warehouse and issue your refund. Please allow up to 14 working days from the date you post your item(s) for the refund to reach you.

For more information & For help with your order, please visit Blue Vanilla.

Cambrensis garments are produced in limited quantities, so we encourage customers to review all product information and size guides carefully before ordering. If you need advice on sizing or fit, please contact our Customer Services team at [email protected] before making your purchase.

While we offer free returns, we ask customers to order thoughtfully as returns create significant operational costs and reduce the availability of limited-production garments.

If you are not completely satisfied with your purchase, you may request a free return within 14 days of delivery by emailing [email protected] with your full name, order number and reason for return.

Returned items must be unworn, undamaged, in their original packaging and returned in a single shipment. Refunds will be processed within 14 days of the returned item being received and inspected. As our garments are produced in limited quantities, exchanges cannot be guaranteed and customers wishing to change size or colour should place a new order after returning their original item.

For more information & For help with your order, please visit Cambrensis

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 28 days of the delivery date.

All returns are free of charge. Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging, including the dust bag, to be eligible for a refund.

To initiate a return, please contact our Customer Care team by emailing [email protected]. Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.

For more information & help with your order, please visit Cambridge Satchel

Armani Exchange, Aquascutum, Barbour, Barbour International, Belstaff, Birkenstock, Blundstone, Canada Goose, Colourful Standard, Fjällräven, GANT, Havainas, Hugo Boss, Hunter, Lise Jacobsen, Joules, Lacoste, Parajumpers, Paul Smith, Ted Baker, Timberland, Tommy Hilfiger, UGG

Returns Policy

We offer refunds for all items returned within 30 days of receipt. Unfortunately, returns received outside of this period will not be eligible for a refund. A prepaid returns label will be included in your parcel. Please ensure your return is securely packaged and sent back in the original packaging.

To be eligible for a refund, items must be unused, in perfect condition, and returned in their original packaging. We recommend trying footwear on a carpeted surface to avoid marking the soles. If an item is believed to be faulty, both shoes must still be returned.

Refunds are usually processed within 2 working days of receiving your return, but please allow up to 14 days for the funds to appear back in your bank account. You’ll receive an email confirmation once your return has been scanned into our system, and we’ll keep you updated throughout the refund process.

For more information & for help with your order, please visit CHO Lifestyle & Fashion

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 30 days of the delivery date. All returns are free of charge. Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging to be eligible for a refund.

To initiate a return, please contact our Customer Care team by emailing [email protected]
Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.

We offer a 30-day returns policy for items purchased within the UK. To return an item, please start the process within 14 days of receiving your order via our Royal Mail returns portal.

Items must be unused, unwashed and in their original packaging, with all tags attached.

Returns are free and are made using Royal Mail.

1. Email [email protected]
2. Follow the steps through the returns portal
3. You'll receive an email confirming receipt of your item and that it meets the return requirements
4. Your refund will be issued to your original payment method

For more information or help with your order, please visit www.ettaloves.com

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 28 days of the delivery date. All returns are free of charge. Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging to be eligible for a refund.

To initiate a return, please contact our Customer Care team by emailing [email protected] Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.

If you're not completely satisfied with your purchase, you can return your item(s) free of charge within 30 days of delivery. All returned products must be in their original saleable condition, unworn, unwashed, and returned with all original tags and packaging intact. Please note that we do not offer exchanges. If you are returning items from multiple orders, these must be sent back separately to avoid any delays or complications with processing your refund.

• To start your return, visit our Returns Portal
• Simply enter your order number and postcode or email address
• Select the item(s) you wish to return and the reason for return
• Generate your return label or QR code
• Securely package and send your items back to us

For further assistance, please contact [email protected].

You can also find additional information in our Help Centre.

Swan, Tower, Morphy Richards, Russel Hobbs, Hubble, Smeg, Daewoo, Barbary & Oak, Lavazza

Returns Policy

If you change your mind or are not completely satisfied, you can return your order within 30 days of receiving it.

Items must be unused and returned in their original packaging, with all accessories and inner packaging included. Plug guards must remain in place, and bundle sets must be returned complete unless agreed otherwise. Where possible, please return items in the larger outer box to help prevent damage in transit.

If your item arrives faulty or damaged, please inspect it within 24 hours of delivery and report any issues to [email protected]. We will arrange a replacement, repair, or refund where appropriate.

Refunds are processed within 48 hours of receiving returned goods, although it may take up to 7 days for the funds to appear in your account. Refunds will only be made to the original payment method.

All items are covered by a 12-month warranty, with the option to extend the manufacturer’s warranty once registered. This does not affect your statutory rights. Returns must be sent to a UK address, and we do not accept returns from outside the UK.

For more information & For help with your order, please visit Hale Retail Brands

We accept returns within 30 days of your order being delivered. To be eligible, items must be in their original condition and, wherever possible, returned with all original packaging and tags included. Inside your parcel, you will find a delivery note with instructions on how to log your return via our Royal Mail returns portal, along with your order number, which is required to complete the process.

Returns are free of charge. Once your return has been submitted through the portal, you can either print your label at home or present the generated QR code at your local Post Office, where the label will be printed for you. Please ensure all items are securely packaged to prevent damage during transit.

Once your return has been received, your refund will be processed within 14 days.

We hope that you love your order but if you need to return it for any reason we've tried to make it as easy as possible.

Returns can be made within 30 days of the receipt of your order.

Garments must be in their original condition and with labels intact.

Refunds will be made to the card used for the original order.

If you require an exchange, please return the original items to us, and place a new order for the required items. We will send out your new order as soon as possible and refund the original order once it has been received back.

If you have received a faulty item or have an issue with your order, please email us at [email protected].

In the UK you can use our tracked returns service via Royal Mail.

To return your items to us using our tracked returns service, you need to:

1. Re-pack the items that you want to return (we suggest using the bag we sent the items in). Please ensure all garments are in their original condition with labels intact.
2. Complete the returns information on your delivery note indicating the number of items being returned and the reason code, and then enclose with the parcel.
3. Please visit Kite Clothing returns label to generate your returns label or arrange a free of charge collection (your postman will bring your printed label).
4. You will be asked to confirm the size and dimensions of your return, as well as provide your order information and details of the return.
5. You can either print your returns label yourself or go to the Post Office where it can be printed for you, or arrange a collection.
6. If printed, apply your returns label to the largest side of your parcel and then either drop it at a Post Office branch or Royal Mail Customer Service Point, or have your parcel ready for collection if you have chosen that option.

You'll then receive proof of posting which is required for all returns.

We aim to process your refund within 5 working days of receiving your parcel, although during sale periods this can be a little longer. Once approved, the refund should then appear on your bank or credit card statement within 5-10 working days.

For more information & for help with your order, please visit Kite Clothing.

How do I return?

• Visit our returns center.
• Enter your order number and email address to start
• Follow the instructions and select the items you want to return
  Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable?

• Within 100 days from the date of purchase
• In unused and resellable condition
• In the original packaging with all the tags intact

What items are non-refundable?

The following items cannot be returned:

• Gift cards
• Discounted items (if applicable)

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

• Refund to the original payment method
• Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 3 - 5 working days after approval.

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 30 days of the delivery date. All returns are free of charge.

Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging to be eligible for a refund.

Lloyd Baker House

Travellers Lane, Welham Green,
North Mymms, Hatfield,
Hertfordshire, AL9 7HF, GB.

To initiate a return, please contact our Customer Care team by emailing [email protected] Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.

You have a legal right to reject faulty, damaged, or misdescribed items within 30 days of delivery for a full refund. To be eligible, items must be unused, unworn, and returned with original tags, packaging, and proof of purchase.

To return an item, email [email protected] for a free prepaid return label. You can drop off your parcel at Parcel Lockers, Parcel shops, or Post Office Counters. For damaged or incorrect items, inspect your order on delivery and contact us immediately.

Some items cannot be returned, including perishables, custom or personalised products, personal care goods, hazardous materials, and gift cards or sale items. We do not offer direct exchanges; simply return the item and place a new order. Refunds are processed to the original payment method within 14 calendar days of approval, though bank processing times may vary.

or more information & help with your order, please visit Mini Cuddles

Returns Policy

You can return your product to us within 14 days if you require a refund.Please make sure that your pampeano product is in an unused/unworn saleable condition and return to us at pampeano ltd / 9 Station Field / Oxford / OX5 1JD. Please include your original order number, name & address and we will process your refund.

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return unused items for a full refund within 30 days of the delivery date. All returns are free of charge. Since all orders are shipped from the UK, items must be returned to our UK address. Please ensure that all items are sent back in their original packaging to be eligible for a refund.

Paul Costelloe Bags

Lloyd Baker House
Travellers Lane, Welham Green,
North Mymms, Hatfield,
Hertfordshire, AL9 7HF, GB.

To initiate a return, please contact our Customer Care team by emailing [email protected] Include your Order Number, product name, and reason for returning in your message so we can process your return efficiently.

Adidas Clothing, Aquascutum, Belstaff, Burton, Calvin Klein, Carrera, Diesel, Fred Perry, Guess, Helly Hansen, Hugo Boss, Kate Spade New York (Centric), Marc Jacobs, Moschino, Mountain Warehouse, Nike, Parajumpers, Philipp Plein, Plein Sport, Police, Speedo, Tommy Hilfiger, Umbro, Under Armour, Weird Fish, William Morris at Home

Returns Policy

We accept returns within 30 days of your order being delivered. To be eligible for a return, items must be in their original condition and, wherever possible, returned with their original packaging and tags included.

Inside your parcel, you will find a returns slip containing the website URL you need to use to log your return, along with your order number, which is required to submit your return request.

Please ensure all items are packaged carefully before sending them back to help prevent damage during transit. Once your return has been received, we aim to process it within 14 days, although processing times may be longer during peak periods such as November to February.

We know that sometimes an item isn't quite right. That's why we offer a 30-day returns policy, giving you plenty of time to return any unworn items in their original packaging for a full refund. Returning your order is quick and easy. Simply visit the link below, search for Sock Snob, and follow the on-screen instructions to generate your free prepaid returns label. Once your return has been received and processed, we'll issue your refund using your original payment method.

SockSnob Returns

If you’ve bought the wrong item—whether it’s the wrong size, colour, or simply not what you wanted—you can return it for an exchange or refund. You must contact us within 14 days of receiving your order, with the courier’s delivery date counted as the date of receipt. Returned goods must be new and unused, in their original packaging, with all labels attached, and packed carefully to avoid damage in transit. Items returned without the original protective packaging, with missing or unattached labels, or in a damaged condition may be refused for refund or exchange. To return an item, repackage it carefully, attach the enclosed returns label, and drop it off at your nearest FedEx Retail Return Point. If you’d prefer a home collection, email [email protected] with your tracking number, full name, collection address, and preferred weekday for collection.

If your item arrives damaged or you receive the wrong product, contact us on 01403 710717 or [email protected] and we’ll arrange collection and send a replacement or the correct item. Faulty items reported within 30 days of purchase will be collected free of charge for inspection, and if confirmed faulty, will be replaced or refunded. After 30 days, warranty claims should be made directly, and faulty items can still be returned to us at the customer’s expense; if a manufacturing fault is found, the item will be repaired, replaced, or refunded, and returned to you free of charge. Warranties cover defects in materials only, not airline damage, misuse, or neglect. Please note that returned items are sent at the customer’s risk, and St.C (Travel Goods) Ltd is not responsible for loss or damage in transit. Returns should be sent to: St.C (Travel Goods) Ltd, St Christopher’s Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA.

If your purchase isn’t quite right, you can return unused items within 14 days of receipt. Items must be in their original packaging and in the same condition as received. A Royal Mail returns label is included in your parcel for your convenience.

If your item is faulty, you may request a refund within 30 days or a replacement within 6 months.

Please note: due to hygiene reasons, opened or worn headphones can only be returned if faulty.

For more information & For help with your order, please visit TINC

If you’re not completely happy with your order, you can return it for free within 60 days of delivery. A prepaid returns label is included in every parcel, so returning your item is quick and easy.To make a return, simply use the prepaid label enclosed with your order and send the item back to us within the 60-day returns period.

For more information & For help with your order, please visit Toby Tiger

Barbie, Bluey, Disney, Gruffalo, Harry Potter, Lilo & Stitch, Marvel, Minecraft, Nintendo, Paw Patrol, Peanuts, Pokemon, Pusheen, Sonic, Spiderman, SpongeBob, Star Wars, Stranger Things, Teenage Mutant Ninja Turtles, Wicked

Returns Policy

We understand that sometimes an item may be unsuitable, or you may simply have changed your mind. That’s why we offer a 30-day returns policy on all unwanted items.

Please note that we do not offer an exchange service. If you would like a different item, you are welcome to return any unsuitable item(s) to us for a refund and place a new order for the item(s) you would prefer.

Returns are free of charge, and a prepaid returns label will be included in your parcel to make the process as simple as possible. We kindly ask that all returned items are sent back in their original packaging.

Once your return arrives at our distribution centre, it will be inspected upon receipt. Refunds will then be processed accordingly.

For more information & help with your order, please visit Vanilla Underground

If you're not completely satisfied with your purchase, you can return your item(s) within 28 days of receiving your order. Returned items must be unworn, unwashed, unused, and in a resaleable condition, with all original tags attached and, where possible, returned in their original packaging.

To make a return, simply repack the item securely, following the return instructions included with your parcel. Please attach the return label provided to the outside of the package and ensure your order number is included inside the parcel to help us process your return as quickly as possible. You can then drop the parcel off at the courier location specified in your return instructions.

Once your return has been received and inspected by our warehouse team, your refund will be processed to your original payment method. Please allow up to 14 working days from the date you send your return for the refund to be completed.

For more information & For help with your order, please visit Yumi.