Ordering

Ordering & Tracking FAQs

Can I amend or cancel my order?

How many items can I purchase in a single order?

Do I have to order online?

Why can't I track an order I'm collecting from a Clarks Store?

Why has my order taken longer than I expected to be delivered?

Can I use my Gift Card/eGift to pay for an order online?

What do the order statuses mean?

How can I track an order that I placed in a Clarks Store?

Why has my order taken longer than I expected to arrive in store?

Why is my order arriving in more than one delivery?

Why does my shoe box look as though it has already been opened?